Employee Turnover Cost: What Losing a Tech Really Costs an HVAC Shop
5 min read · Payroll The short answer Losing a technician costs far more than the gap in payroll while the seat is empty. Recruiting time, training a replacement, lost productivity during the ramp-up period, and the jobs that get delayed or turned away in the meantime all add up to a real number, one that most contractors never calculate and therefore never factor into decisions about pay, culture, or retention investment. Once you see the real cost, retention often looks like the cheaper option. Key takeaways Turnover cost is much more than the payroll gap during an open position. New tech ramp-up time is a real, measurable productivity cost. Recruiting, onboarding, and training time all belong in the real turnover number. Comparing turnover cost to retention investment often changes the retention conversation. Why turnover is more expensive than it looks The obvious cost of losing a tech is the open payroll line while you search for a replacement. The less obvious costs, ...